Looking after your information
Delivering Our Service to You
In order to provide our services to you The Teckentrup Depot [UK] will collect and process your information. On completion of the online or telephone enquiry form your request will be processed and where necessary, your data will be transferred to The Teckentrup Depot [UK] distributor(s). This is necessary to provide you with further technical information, product details and quotations. All personal information will be held in strictest confidence and used only for the purposes for which we collect it with certain caveats as described below.
It is very important to us that we provide you with the highest level of service. In order to help us do this, unless you tell us otherwise, we may use the information you supply us with for letting you know about:
- Latest news
- New product launches
- Reminders about our services
If you are not happy for your data to be used in this way, please let us know by clicking on this link unsubscribe.
Accessing your data
The Teckentrup Depot [UK] takes all reasonable care to prevent any unauthorised access to your personal data. If you want to know exactly what personal information we hold about you, we will provide you with this information. If any information held is inaccurate, we will make the necessary amendments and confirm to you that these have been made. If you wish to make a request under the terms of the Data Protection Act (DPA), for the personal information we hold about you, please contact or call 01925 924050 or write to Marketing Department, The Teckentrup Depot [UK], Unit 8 & 9, Gemini Park, Europa Boulevard, Warrington WA5 7TY with details of your request.
The Teckentrup Depot [UK] does not sell, rent or deal in the personal information we hold. Information may, in the ordinary course of business, move between The Teckentrup Depot [UK] and Teckentrup Installers.
Removing your data from our records
If you would like The Teckentrup Depot [UK] to remove any personal information from our records, then please contact or write to The Teckentrup Depot (UK), Unit 8 & 9, Gemini Park, Europa Boulevard, Warrington WA5 7TY. Please provide us with your full name and address when contacting us and put 'remove my record’ as the subject title and we will make all reasonable efforts to delete your information from our files if it is deemed appropriate.
Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training. Please visit the following web sites for further information:
Data Protection Act 1998
The Teckentrup Depot [UK] respects and values the privacy of every individual who contacts us. This policy has been developed to ensure that you feel confident about the privacy and security of your personal information. The Teckentrup Depot [UK] follows strict security procedures in the storage and disclosure of personal information in order to prevent unauthorised access. Personal Data is held on our enquiries database either because of work we have undertaken or are currently engaged in, or because we believe that you may be interested in receiving material from us about our business and services.